The „Rummelsberger“ are one of the leading responsibles of the Diakonie (social service arm of the Protestant church) in Germany, which offers services to 210 facilities, in hospitals, facilities for the handicapped, old people´s and nursing homes, in schools and training centers.

The long-term client Rummelsberger Datenverarbeitung expands the use of OMNITRACKER above the ITSM functions in areas of direct open-loop control and logging of patient contacts.  This confirms the flexible and wide field of application of OMNITRACKER to display different business processes on one uniform platform.