Rabobank International improves customer service using the OMNITRACKER system. The OMNITRACKER installation enables Rabobank to ensure all customer interactions like requests, questions and inquiries are logged, traceable and followed up by the OMNITRACKER workflow engine. OMNITRACKER will track every request within the Rabobank International organizations and will create internal service requests for distributing and following-up the internal work-orders.
carexpert is one of the leading automobile expert organisation in Germany and offers nationwide for private persons as well as for companies a wide range of services around damage evaluation.
carexpert uses OMNITRACKER for the IT Service Management.
Bank Saint Petersburg is one of the largest banks in the Northwest region of Russia and the third largest bank in St. Petersburg. The bank’s history started almost 20 yeas ago when the system of specialized state banks was introduced.
OMNITRACKER will be used for IT Service Management. The OMNITRACKER partner IT-Expert takes care about this installation.
VON ESSEN Bank, founded 1969, got its headquarter in Essen and several settlements in Essen, Berlin, Stuttgart and Braunschweig. VON ESSEN Bank will use OMNITRACKER for the IT Service Management.