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OMNITRACKER Version 8.3 is available now!
May 2008 - OMNINET Deutschland
more...

The most prominent new features of this release:

 

  • You now can let OMNITRACKER automatically generate the documentation of its schema. 
  • In Windows search forms and Web search forms you now can use "in-place selection" (i.e. showing all possible values for reference fields in drop-down lists).
  • The working times calendar hierarchy now can be extended by users.
  • In the new version you can define proxy relationships that change based on a calendar.
  • In the Web Gateway you now can send emails interactively, with preview.
  • Message templates can be defined such that email recipients receive the message in their own language up to now.
  • Furthermore a lower memory consumption when transferring large attachments is necessary.
  • In the new version also the user interface for OMNIVELOX was improved.

 

(Customers with active maintenance contract can request updated license key.)

 

Release-Notes 8.3

 
 
First OMNITRACKER Training in Russia
May 2008 - OMNINET Deutschland
more...

For the first time in Russia INLINE GROUP Training Center has hold 5-days "OMNITRACKER Administration" course:

 

 

Upon completion of the training the students have received certificates of completion from INLINE GROUP Training Center:

 

 

Training Center of INLINE GROUP specializes on experts training in the field of information technologies, and offers trainings under the theory and practice of IT Service Management (ITIL, business processes on SLA, CMDB), and also training for specialized software (OMNITRACKER, Genesys).

 
 
dSPACE extended their OMNITRACKER installation by the field of requirement management
May 2008 - OMNINET Deutschland
more...

dSPACE digital signal processing and control engineering GmbH decided to extend their existing OMNITRACKER installation by the field of requirement management and therefore implemented the template OMNITRACKER feature management. With this template dSPACE is able to manage and monitor their customer requirements in projects from the definition of requirements via the implementation to the final approvement. 

 
 
Edorex Informatik AG uses OMNITRACKER
May 2008 - OMNINET Schweiz
more...

Since 25 years Edorex Informatik AG provides individual customized software solutions for their customers. They offer four main areas of services: system development, business intelligence, system management and project management.

 

Edorex decided to use the ITIL-based OMNITRACKER help desk solution to improve their internal service processes and to follow up their internal IT service management. For their customers web service is available via the OMNITRACKER web gateway and provides a multilingual knowledge database with FAQs and standard solutions.

 
 
Hospital AZ Sint-Blasius selects OMNITRACKER via partner CTG
May 2008 - OMNINET Benelux
more...

Algemeen Ziekenhuis Sint-Blasius (Dendermonde) selected OMNITRACKER for assistance in ITIL processes and follow up of their internal IT Service Management. Sint-Blasius will use the OMNITRACKER ITIL out-of-the-box (very little implementation time). All employees of the hospital will use the OMNITRACKER web gateway to log work requests and issues.

The implementation is performed by CTG Belgium, a gold partner of OMNINET Benelux.

 
 


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