To extend our field of business in Russia and to serve the increasing market demand we have paved the way for a further partnership in Russia with a second partner, Inline Group. As project partner Inline Group will do OMNITRACKER projects independently and will also manage the implentation by itself.
Inline Group is one of the leading system integrators in Russia and specializes in providing a full range of services in the field of business and IT consulting.
EcoLogic AG is a merger of EcoLogic GmbH and Support Solutions GmbH. Their modular service range covers all it services beginning with the consulting service and ending with the installation of an it solution at a customer and the maintenance services.
Ecologic decided for the ITIL-based OMNITRACKER template to optimise the internal service processes. OMNITRACKER Email- and Web Gateway will be used for support of customer communication.