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Support-Portal



Online Support


Registered OMNITRACKER customers have access to our Online Support Portal.  Through the OMNITRACKER Web Gateway customers can view the status of support requests of their own organisation and submit new queries.

 

 

Login (submit / monitor / modify support requests)

Change password

Forgotten your password?

 

For support requests regarding Crystal Reports or product updates please contact Business Objects directly:

Business Objects support

 





RFC Rating


The OMNINET RFC-Rating offers all customers with active Update Subscription Contracts the opportunity to rate Request for Changes (RFC) for minor or major releases of the OMNITRACKER Core System.

You get further informationen about OMNINET RFC Rating here.

 

Login (rate RFCs)

RFC User Guide

RFC Präsentation





OMNITRACKER Feature Management


Registered OMNITRACKER customers have access to our Feature Management.  Through the OMNITRACKER Web Gateway via the following link you are able to check the status of features of your own organisation, to edit them or to create new features:

 

 

Login (submit / monitor / modify features)





OMNITRACKER licence keys



Registered customers can request new licence keys here.

 

Request licence key


 
 

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